Challenges of In-House IT Operations Management (ITOM) Services

The IT environment is evolving at an alarming rate, making it difficult for companies to keep up with ever increasing business needs. Moreover, with the adoption of new technologies such as cloud computing, mobility, virtualization and the Internet of Things, integration processes are a major challenge for IT Operations Management (ITOM) teams. While small and medium sized enterprises partner with managed services providers to cater to business demands of their clients, large sized companies are hesitant to outsource their services with the belief that they have adequate resources to meet requirements.

In-House IT Operations Management Challenges



The major challenges companies need to address while providing in-house managed services include:

1. Unreliable IT Operation Management Tools

Inconsistent and inefficient IT operation management tools invariably result in increasing costs as they lack the capabilities to share information and communicate.


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